Description

About this course

This course is part of the Microsoft Professional Program Certificate in IT Support.

In this course you will learn how to support the maintenance tasks associated with Windows 10. You will develop skills that include learning how to manage network and device security.

You will also learn about backup and recovery as well as how to optimize performance of Windows 10. This course is part of a series of support focused Windows courses. It is intended for individuals working in an IT Support role.

What you’ll learn

• Set up Windows Update.
• Perform system maintenance and performance in Windows 10
• Configure backup, restore and recovery of system and data in Windows 10.
• Configure advanced management tools.
• Describe malware mitigation and avoidance techniques.

Prerequisites

There is no prerequisites for this course.

Estimate Time : 8-16 hours

Module 1 Windows Update

• Windows Service Model
• Updating Windows
• Lab

Module 2 System Maintenance and Performance

• Monitoring Win10
• Windows Defender
• Optimizing Performance
• Lab

Module 3 Configure Backup, Restore and Recovery

• Recovering Files
• Recovering Devices
• Lab

Module 4 Configure Advance Management Tool

• Malware Fundamentals
• Windows Firewall
• Connection Security Rules
• Lab

Brandon Neeb
Content Developer
Microsoft

Brandon is a content developer who has been publishing training content at Microsoft for 16 years. He has been responsible for IT Professional audience content of Skype for Business since 2010. He has also published training content for Windows 7 and Microsoft SQL 2012. Prior to that Brandon was a certified instructor who taught Microsoft Dynamics GP curriculum to reselling partners.

Additional information

Certificate