Description

About this course

What you’ll learn

• Design practices to measure end-user satisfaction
• Design processes to capture and analyze user feedback from external sources
• Design routing for client application crash report data
• Recommend monitoring tools and technologies
• Recommend system and feature usage tracking tools
• Configure crash report integration for client applications
• Develop monitoring and status dashboards
• Implement routing for client application crash report data
• Implement tools to track system usage, feature usage, and flow
• Integrate and configure ticketing systems with development team’s work management system
• Analyze alerts to establish a baseline
• Analyze telemetry to establish a baseline
• Perform live site reviews and capture feedback for system outages
• Perform ongoing tuning to reduce meaningless or non-actionable alerts

Prerequisites

• Students should have fundamental knowledge about Azure, version control, Agile software development, and core software development principles. It would be helpful to have experience in an organization that delivers software.
• It is recommended that you have experience working in an IDE, as well as some knowledge of the Azure portal. However, students who may not have a technical background in these technologies, but who are curious about DevOps practices as a culture shift, should be able to follow the procedural and expository explanations of continuous integration regardless.

Estimate Time : 8-12 hours

Module 1 – Recommend and Design System Feedback Mechanisms

• Lesson: The Inner Loop
• Lab: Integration between Azure DevOps and Teams
• Lesson: Continuous Experimentation mindset
• Lab: Feature Flags
• Lesson: Design practices to measure end-user satisfaction
• Lesson: Design processes to capture and analyze user feedback
• Lesson: Design process to automate application analytics

Module 2 – Implement Process for Routing System Feedback to Developmen Teams

• Lesson: Implement tools to track system usage, feature usage, and flow
• Lesson: Implement routing for mobile application crash report data
• Lesson: Develop monitoring and status dashboards
• Lesson: Integrate and configure ticketing systems

Module 3 – Implement and Manage Build Infrastructure

• Lesson: Site Reliability Engineering
• Lesson: Analyze telemetry to establish a baseline
• Lesson: Perform ongoing tuning to reduce meaningless or non-actionable alerts
• Lesson: Analyze alerts to establish a baseline
• Lesson: Blameless PostMortems and a Just Culture

Additional information

Certificate

When you enrolled into this course you will automatically get a Certificate of Participation for completing the course. An example is provided below.